Shipping Policy

 When checking out, you have the following options:

  • Standard Shipping (5-15 days)
  • Expedited Shipping (3-7 days)


Standard Shipping (via CJPacket)

United States 7-17 days 
United Kingdom 10-15 days
Australia 7-15 days
Canada 7-17 days



Expedited Shipping (via DHL)

United States 3-7 days 
United Kingdom 3-7 days
Australia 3-7 days
Canada 3-7 days



Processing Time 1-5 days 
Trackable After 1-5 days


Orders will not be shipped out between Feb 11th-Feb 18th due to all our factories being shut down for Chinese New Year. This is out of our control as it is a holiday. We thank you for your patience, and don't hesitate to contact us with any questions you may have. 

What happens once I place my order?

Once you have placed your order, we will immediately go to work for you. Within the next 48h, you will receive an email containing a tracking number for you to track your order with.  If you have any trouble tracking your package, our support team will be there for you, and would be happy to assist you in any way they can!

How long does shipping take?

We are proud to announce that we have finally achieved shipping of less than a week. All orders can be shipped by DHL and can arrive within the next 3-5 business days. If your (DHL shipped) order does not arrive within 2 weeks of your purchase, we will refund your order without asking any questions!

When do you ship out orders?

Please note that we do not ship out orders on Saturday and Sundays. If you have placed your order during the weekend your order will be shipped out on Monday or Tuesday!

How do I cancel an order I've just placed?

Please contact us 1-2 hours after you've placed your order to immediately cancel it if you've made a mistake, etc. This is because we process all our orders within that time period and cannot cancel the orders once they are processed.

Have other shipping questions?

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